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Tuesday, June 26 • 1:35pm - 1:55pm
Keynote: Deborah Brown

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Incorporating Human-Centered Design into Policy Development; or, How I Learned to Let Go of All My Natural Instincts and (Try to) Embrace Chaos 

Deborah's talk will cover two major points: 
  1. human-centered design as a valuable and necessary tool for grappling with complex municipal needs; and
  2.  her personal evolution in understanding and utilizing human-centered design. 
Design thinking is not natural or instinctive to her, and in many ways it contradicts her training and experience as a regulatory lawyer and advocate. She has found that learning to embrace the tenants of human-centered design has been instructive professionally and rewarding personally, and it is very much (and appropriately) an iterative work in progress.

Speakers
avatar for Deborah Brown

Deborah Brown

Chief Strategy and Innovation Officer for Health, New York City Office of the Deputy Mayor for Health and Human Services
Deborah Brown, JD, MSW is the Chief Strategy and Innovation Officer for Health in the New York City Office of the Deputy Mayor for Health and Human Services.  She is lucky enough to be the “designated thinker” on all manner of health and healthcare issues, supporting the Deputy... Read More →


Tuesday June 26, 2018 1:35pm - 1:55pm
Ballroom AB

Attendees (6)