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Julie Elkus

Center for Patient and Family Experience at Cincinnati Children’s Hospital Medical Center
Director of Innovation and Design
Julie Elkus is the Director of Innovation and Design within the Center for Patient and Family Experience at Cincinnati Children’s Hospital Medical Center.  In this role she leverages a user-centered approach to innovation to improve the patient and family experience as well as clinical care.  Initiatives she has led include ambulatory experience redesign; creation of empathy-based tools for onboarding families to their care journey; and implementation of an online community of 250 CCHMC families for rapid feedback and co-creation.
Prior to joining Cincinnati Children’s Hospital Medical Center, Julie worked in Brand Management at General Mills and Procter and Gamble, leading innovation teams in bringing new products to market.  She also spent five years at Ipsos, a global market research firm, designing qualitative research studies for P&G brands.
Julie received her BA from the University of North Carolina at Chapel Hill and her MBA from Harvard Business School.  

My Speakers Sessions

Wednesday, June 27
 

11:10am